At My Sprint, we fight for every student's Peak Performance.
We're as focused on what your child hasn't learnt in the past as we are on their next exam. We have developed our own diagnostic testing and teaching resources to identify and correct these gaps during each term based "Sprint". Closing these gaps provides the foundation for your child's confidence and academic resilience over time. It also allows us to share their ongoing progress with you from an objective and independent perspective.
Tutoring starts at $60 per hour in Sydney and $49 per hour in Wollongong, Newcastle and the Central Coast. We don't offer flat pricing because it can limit the choice of parents and students to access the teacher or tutor that could make the difference for your child. Ask us about our discount for paying for the term upfront.
Tutoring starts at $60 per hour in Melbourne and $49 per hour in Geelong, Ballarat & Bendigo.
All of our tutors are chosen because they have distinguished themselves personally in the HSC, VCE or International Baccalaureate and they have proven capabilities instilling the same confidence in others.
We verify every teacher and tutor's Working With Children Check.
We currently offer testing in NSW for English for years 9-10 and for HSC students studying the Engish Standard and English Advanced courses.
In Victoria we offer testing for year 11-12 students studying English for their VCE.
We will offer testing for all Maths subjects across years 7-12 in NSW and VIC during the first quarter of 2019.
This will be progressively expanded upon according to the needs of our students.
My Sprint currently works on Safari, Chrome (including Chromebooks), Firefox and Edge without requiring a plugin, including iPad, iPhone and Android tablets/phones. Minimum bandwidth when using video or desktop sharing is 256kbps upload and download, but 512kbps recommended.
Yes, you can use any graphics tablet with Groupworld if it works as a pointer device. Wacom and Huion graphics tablets work well with My Sprint, and many of our online tutoring customers use these graphics tablets.
This generally means that another user has loudspeakers which are feeding back into their microphone. Ideally all users should have wired earphones or wired headsets when using the voice conferencing. This issue can also occur with some sound cards if you have not explicitly selected a recording source in the Windows Recording Volume Control, or if the headset is poor quality.
If you cannot resolve the echos, try using Firefox which has built-in echo cancellation (note that if you are hearing an echo it means the other user will need to use Firefox or get a headset). Also note that the Apple AirPods and iPhone earphones will generate echos when used in a laptop.
Generally this indicates a poor internet connection or insufficient bandwidth. Please let your tutor know if you continue having problems.
General Audio Troubleshooting
Chrome microphone/webcam permissions
Chrome will pop up a permissions window when you log into your My Sprint room.
Simply click "Allow" to give permission to use your microphone. You only need to do this once, and Chrome will remember in future.
To change your microphone settings in Chrome (assuming you have already given or denied permission to use your microphone), click on the little icon at the right-hand side of the url bar that looks like a video camera:
This will allow you to select a different microphone (if your computer has more than one). If the video camera icon has a red X through it, clicking it will allow you to give permission to My Sprint in future (you will need to reload the page afterwards).
If you previously denied permission to allow microphone/webcam access, you can reset the chrome audio/video permissions.
Firefox microphone/webcam permissions
Firefox will pop up a permissions window when you log into My Sprint:
Simply click "Share selected devices" to give My Sprint permission to use your microphone and/or camera. You can choose "Always share" from the drop-down menu (to the right of the "Share selected devices" button) if you always want to give permission.
To change your microphone settings in Firefox (assuming you have already given or denied permission to use your microphone), click on the little icon at the left-hand side of the url bar that looks like a video camera:
This will allow you to select a different microphone (if your computer has more than one), or give permission if you previously didn't give permission.
Safari microphone/webcam permissions
Safari will pop up a permissions window when you log into My Sprint:
Simply click on "Allow" to give My Sprint permission to use your microphone and/or camera. If you don't see this popup, go to "Safari->Settings for this website" and check the Camera and Microphone permissions.
Operating Systems Supported
In order to use video or desktop sharing, all users require a minimum of 256kbps of both upload and download bandwidth, but for optimal performance we recommend 1024kbps download speed and 512kbps upload if using desktop sharing and/or video. Check your bandwidth here.
Any browser which supports HTML5 features will work with My Sprint. However some browsers do not support all HTML5 features.
Try unticking "Use Windows Ink" in the Wacom settings. Also, if you experience jagged lines with Wacom, try changing from mouse to pen mode.